John Corcoran – Privacy Notice

This privacy notice explains how we collect, use and protect your personal information when you interact with us.

Contact details Email: privacy@john-corcoran.com

What information we collect, use, and why

We collect and use personal information to:

Provide and improve our services
Names and contact details
Addresses
Occupation and professional context
Records of meetings, enquiries and decisions
Information relating to compliments or complaints
Website usage data (how you interact with our site and content)

Manage enquiries and client relationships
Names and contact details
Addresses
Details of enquiries and services requested
Communication records

Send updates or relevant information (where appropriate)
Names and contact details
Marketing or communication preferences
Website interaction data (to understand relevance and improve content)
We do not collect sensitive personal data unless it is voluntarily provided and clearly necessary.

Lawful bases and your rights
Under UK GDPR, we rely on the following lawful bases:

Contract
Where processing is necessary to respond to enquiries or deliver services you have requested.
Consent
Where you have actively agreed (for example, to receive updates or download resources).You can withdraw consent at any time.
Legitimate interests
We use legitimate interests to

:Respond to enquiries and assess whether we can help
Maintain records of discussions and decisionsImprove our website, content and service offering
Ensure appropriate and proportionate follow-up
We always balance this against your rights and interests.

Your data protection rights
You have the right to:

Access your personal data
Correct inaccurate or incomplete data
Request deletion of your data
Restrict or object to processing
Request transfer of your data

To exercise any of these rights, contact us using the details above.
We will respond within one month.

Where we get personal information from

We collect personal information:
Directly from you (e.g. forms, enquiries, conversations)
From your interactions with our website

How long we keep your information (Data retention)
We retain personal information only for as long as necessary for the purposes set out above.

Typical retention periods are:

General enquiries (not progressed):     up to 12 months
Active client or engagement records:     duration of the relationship + up to 6 years
Website and usage data:    up to 24 months
Marketing preferences and contact details:    until you withdraw consent or request deletion

We may retain information for longer where required to meet legal, regulatory, or professional obligations.
We periodically review stored data and securely delete information that is no longer required.

How to complain
If you have concerns about how we use your data, please contact us first using the details above.
If you are not satisfied, you can also complain to the UK regulator:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline: 0303 123 1113
Website: https://www.ico.org.uk

Last updated April 2026