I fell in love with Conan Doyle's Victorian London and his arch detective Sherlock Holmes reading the books and short stories as a boy; and it never ceases to surprise me how often I find them relevant at work 40 years later!
All frustrations are not equal.
Can we do better as businesses than relying on good judgement?
In A Scandal In Bohemia, Holmes illustrates the wisdom of not getting ahead of the data and the importance of priorotising the information that allows you to take the right actions.
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